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Receptionist Position Applicants

Thank you to everyone who applied for our recent receptionist position. Due to the overwhelming response, We had to close the vacancy early.
Unfortunately we will be unable to respond to everyone who applied – All successful applicants have been contacted for interview.

Thank you.

Statement

Dear All
On behalf of The White Horse
There is a duty handed down by NHS England for the CCG to reorganise the Minor Injuries Unit, Walk-in Centre and Out of Hours as an Urgent Treatment Centre.
This is allied to a plan for a much improved 111 service, with 60% doctor / nurse input if you call, compared to 25% now.
Although this UTC was previously proposed to be sited at Gravesham Community Hospital, the opportunity to site it at Darent Valley has come up. There are advantages to the DVH proposal, but there will be a full public consultation on this. In the meanwhile, you can have your say on this on https://www.dartfordgraveshamswanleyccg.nhs.uk/…/urgent-tr…/
We are pushing for the long planned increased parking level construction plan at DVH to go ahead too. We don’t find 40 min parking queues funny, or acceptable either.
Various delays have led to the approach of the expiry of the current contract at the White Horse, which covers both Registered patients, and Walk-ins. With no commitments received, rumours and fears have understandably spread amongst the public, patients and staff. Today, however, it has been confirmed by email by the CCG that Walk-in service will continue at the White Horse site until the UTC opens, likely 1st July 2020.
There is a separate plan for the Registered list to combine with The Forge, and The Gateway on the Fleet Campus site, to form a new conventional practice, likely to be called Springhead Health. Whilst many details remain to be worked out, this is likely to go ahead from 1st July 2019.
The site is also likely to continue to host the Hub, as now, offering bookable appointments though other GP surgeries, the new GP Federation operated, paramedic led, Home Visiting Service, the new Wound Care Services, and we hope other new schemes run by the Federation, whose offices will also be there.
Springhead Health will also eagerly form an active part of the new Primary Care Networks, announced this week, groupings of GP Surgeries who will work co-operatively on a 30,000 to 50,000 patient scale with additional staff, such as Pharmacists, Physician Associates, Paramedics, Nurse Practitioners, and Advanced Nurse Practitioners and many others shared between them, to provide more services and appointments to fill the increased demand that already means you wait too long, and using the space freed up by the WIC move to provide more facilities and more clinicians for the expected increase in population.
It is a fact that nothing is certain until the final contracts are signed, but the White Horse team are determined to morph into the new bigger, better Springhead Health, and to serve the people of Northfleet, Gravesend and Ebbsfleet better even than the White Horse has for the last ten years.
Dr Nigel Sewell
Senior Partner at The Shrubbery, and Chairman of Fleet Healthcare, running The White Horse

Extended GP Appointments

DGS CCG are offering more GP appointments in Dartford, Gravesham and Swanley

We are delighted to announce that from 1 October 2018, you can book to be seen by a GP, nurse and other health professionals until 8pm Monday to Friday, and at weekends and bank holidays.

This is part of a national drive to improve access to GP services and give people the opportunity to see health professionals at a time that suits them.

The appointments won’t always be at this surgery, but your notes will be available to the GP, nurse or other health professional, providing you give your consent.

To find out more, and book one of these appointments, please contact us and speak to the receptionist, who will help you see the right person for your needs.

We will offer the new appointments routinely but please tell us if you particularly need a Saturday, Sunday or evening slot. We will also tell you where the appointment will be

Please ring NHS 111 as usual if you need medical assistance when we are closed and it cannot wait until we reopen.

Find out more about how we are improving access for you Click here – DGS CCG

Research Activity

White Horse Surgery participates in research activity and we work closely with the National Institute for Health Research Clinical Research Network (NIHR CRN) for Kent, Surrey and Sussex.

 

Our research lead is Dr G. Asal

 

Research we do is used to try and find the causes of diseases and to find better treatments and services for those diseases and improve patient care– in other words to try and find better ways of looking after patients and keeping people healthy.

 

Patients at White Horse Surgery are involved in many studies including:

  • Home BP
  • CLASP
  • Barcode

 

There are many various ways you as a patient can become involved in studies:

 

  • A doctor or nurse may talk to you about a particular study and ask whether you would be interested in participating
  • You may be sent information through the post if we feel you may be a suitable participant
  • You may read information about a current study in the patient waiting room or on the surgery website and wish to take part by contacting your GP

 

 

What you need to know

 

All clinical research carried out is thoroughly checked and approved by ethical committees, ensuring it is appropriate and safe to perform

 

Your participation is entirely voluntary and can be withdrawn by yourself at any time without any explanation required.

 

You are under no obligation to participate in any research project.

 

Your care and your relationship with your doctor or nurse will not be affected in any way if you decided not to take part in a research study

 

You will always receive clear information about what taking part in a research study would involve. You will have the opportunity to ask questions and obtain further details about a study.

 

If you do agree to take part in a study you will be asked to sign a consent form. This will clearly state which parts of your notes (if any) may be looked at for the purposes of the research study. Nobody from outside this practice will be given your contact details or have access to your medical records without your prior consent.

 

So don’t be surprised if you are asked to take part in a study and yes, it’s okay to

ask about what studies we are involved with, or if you are interested in taking part.